About the siteAbout
Who writes Omega.one, how every page is sourced from primary documents and checked, and what this field guide to crypto market structure covers and omits.Read the page 
Write to the editors
Corrections, missing sources and broken links go to one address. A short message with the page, the sentence and a primary source is the easiest to check.
In 30 seconds
The Omega.one editors can be reached at [email protected] with a correction, a broken link or a source a page should cite. The most useful message names the page, quotes the sentence and links to a primary document. When a correction holds up, the answer is the corrected page itself.
The editors' address
[email protected]What to send
Three kinds of message
Corrections
A wrong date, a figure that no longer matches its source, a law whose status has changed. Quote the sentence and link to the record that shows the correct fact.
Sources
A primary document a page ought to cite: a regulator's release, a statute, a court filing or a protocol's own documentation. Official links are the easiest to add.
Broken links
A source that has moved or disappeared. The page address and the dead link are enough; a working replacement on the same official site is even better.
What makes a message easy to check
Three things turn a message into a correction that can be checked quickly. First, the address of the page, for example /regulation. Second, the exact sentence, copied as it appears. Third, a link to a primary source that shows the correct fact: an SEC or CFTC release, an EUR-Lex text, a congress.gov record, a court docket or a protocol's documentation.
A news article that repeats a figure is weaker evidence than the filing the figure came from, and the guide follows the filing.
How a correction changes a page
A suggested correction is tested the same way as the original text: the source it points to has to support the change, passage by passage, against the sentence on the page. If it does, the sentence is rewritten, the source is added to the list at the end of the page and the edition date is updated.
When a correction holds up, the answer is the corrected page itself. A changed figure in the timeline or a new status line on the regulation guide is the record that the message was checked.
A source that describes a draft rule rather than a final one, or a figure other reliable sources contradict, leaves the wording as it is, or turns it into a range. The standard for every page is set out on the about page.
Questions that belong elsewhere
The editors write an educational guide and cannot give trading, investment, tax or legal advice about anyone's situation. They also have no access to accounts at any exchange, wallet or OTC desk, so questions about deposits, withdrawals or frozen funds belong with the platform's own support team.
Complaints about a firm or a suspected fraud go to the regulators. In the US, the SEC takes tips and complaints through its Tips, Complaints and Referrals portal, the CFTC and FINRA run their own complaint channels, and Investor.gov explains the options for individual investors. In the EU, the national competent authority that licensed the firm under MiCA is the place to start.
Short answers
Contacting the editors
How can a correction be sent to Omega.one?
A correction can be sent to the Omega.one editors by email at [email protected]. The message should name the page, quote the sentence that seems wrong and link to a primary source that shows the correct fact. If the correction holds up against that source, the page is updated and its edition date changes.
What should a correction message include?
A correction message is easiest to check when it includes three things: the page address, the exact sentence as it appears on the page, and a link to a primary source such as a regulator's release, a statute, a court filing or protocol documentation.
Can the Omega.one editors give trading or investment advice?
No. The Omega.one editors write an educational guide to crypto market structure and do not give trading, investment, tax or legal advice. Personal financial questions belong with a qualified, licensed professional.
Can the editors help with a problem at a crypto exchange?
No. The Omega.one editors have no connection to any exchange's systems and no access to customer accounts, so they cannot help with deposits, withdrawals, verification or frozen funds. Problems with an account belong with the platform's own support, and complaints about a firm's conduct belong with its regulator.
Where can a complaint about a crypto firm be filed in the US?
In the US, the SEC accepts tips and complaints through its Tips, Complaints and Referrals portal, and the CFTC and FINRA each run their own complaint channels. Investor.gov, the SEC's site for individual investors, explains which body handles which kind of problem. State regulators, such as New York's DFS for BitLicense holders, also take complaints.
Can a source be suggested for a page on Omega.one?
Yes. Omega.one welcomes suggestions of primary sources that a page should cite, such as a regulator's release, an EU regulation on EUR-Lex or a protocol's official documentation. A suggested document is added to a page's source list only after it has been checked against the sentence it is meant to support.